EasyFix to Provide After Sales Service for Hafele Sanitaryware
Gurgaon-based maintenance and repair service provider EasyFix has tied up with German architectural hardware, fittings and sanitaryware major Hafele to provide after-sale plumbing service for the latter’s bath fittings range. Hafele conducted a small pilot in three metros for a month before extending the service to 11 cities.
As part of this liaison, EasyFix would be assisting Hafele’s customers with repair and maintenance-based support for the brand’s sanitaryware range that includes wash basins, urinals, western commodes, etc. As per the arrangement, a Hafele trained and EasyFix certified technician will ensure that the customers get hassle-free after sales service. The programme is scheduled to start from April this year.
Commenting on the development, Shaifali Agarwal Holani, founder and CEO of EasyFix said, “Every tie-up is bringing us closer to our mission and we continue to stay far ahead of the market in the after-sale services space. I am really excited for the future to aggregate multiple brands and serve their customers, and expand our skill development initiatives. Addition of each client gives us opportunities that allow us to boost the standard of professional home services in the Indian construction market.”