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WhatsApp Payment Service Goes Live in India

Facebook-owned WhatsApp has rolled out its payments services in the country after receiving a nod from the National Payments Corporation of India (NPCI). In 2018, the company had started testing its UPI-based payments service in India, which allows users to utilise the messaging platform to send and receive money. The testing was limited to about a million users as it waited for regulatory approvals to come in, PTI reports.

NPCI, which runs the Unified Payments Interface (UPI) used for real-time payments between peers or at merchantsā€™ end while making purchases, allowed WhatsApp to start its payments service in the country in a graded manner, starting with a maximum registered user base of 20 million in UPI.

ā€œā€¦people across India will be able to send money through WhatsApp. This secure payments experience makes transferring money just as easy as sending a message. People can safely send money to a family member or share the cost of goods from a distance without having to exchange cash in person or going to a local bank,ā€ WhatsApp said in a blog post. It added that the payments feature has been designed in partnership with NPCI using UPI, an India-first, a real-time payment system that enables transactions with over 160 supported banks.

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