Workplace furniture is fast emerging as a specialist furniture segment with its own dynamics and existential considerations. Therefore, prescriptions for workplace furniture are in order.
Innovations in workplace furniture design often determine how well organisations can care for the wellbeing of their employees so much so that workplace furniture design has become a reflection of the culture that an organisation chooses to offer its people.
No less important is sustainability, and furniture manufacturers must be mindful of the sustainability objectives of their customers. To emerge as a competitive and dynamic industry on the global stage, its leaders must inculcate an attitude toward continuous and lifelong skill development.
These are prescriptions for workplace furniture from Prashant Garg, managing director of workplace furniture specialist Ergo Space. Here he elaborates on some of these ideas and how his company is taking the lead in this fast-growing space.
What is the state of the workplace furniture industry in India? What are the main drivers of this category?
The workplace furniture industry in India is experiencing significant growth, which is due to the proliferation of new work environments, flexible work policies, and an increasing focus on employee health and well-being. We are seeing a strong demand for ergonomic office furniture solutions, driven by the need to create healthier and more comfortable workspaces. The adoption of hybrid and remote work models, expansion of coworking spaces, and a greater awareness of the importance of wellness in the workplace are key factors propelling growth.
What are some of the key global trends in workplace design? Are design considerations the same globally, or are they unique to the Indian context?
Globally, trends such as flexible, multi-purpose office spaces, the integration of ergonomic furniture solutions, and a push toward sustainability are gaining ground. While India follows many of these global trends, the unique aspects of the Indian work culture and space limitations also influence design considerations. In India, space optimisation and cost-effective solutions are critical, and we see a shift towards more inviting, ergonomically designed workspaces that adapt to the local needs of businesses and employees.
What is ergonomics, and how is it different from design?
Ergonomics focuses on designing furniture and equipment that promotes comfort, safety, and efficiency by aligning with the natural movements and postures of the human body. While general design is primarily concerned with the aesthetics and structure of the furniture, ergonomics is specifically centred on health, well-being, and productivity. For instance, at Ergo Space, we take pride in crafting ergonomic office furniture solutions designed to elevate comfort and minimise physical strain. Our diverse offerings, including height-adjustable tables, ergonomic comfort chairs, and premium cabin tables, blend functionality with style to create healthier and more productive workspaces.
Why are ergonomic considerations becoming important in workplaces today?
Ergonomic considerations are becoming increasingly vital due to the long hours employees spend working at desks, often leading to back pain, fatigue, and repetitive stress injuries. With the rise of remote work and hybrid models, the demand for ergonomic office furniture solutions has grown. Good ergonomics not only prevent health issues but also boost productivity and morale by providing employees with comfortable workspaces that support their well-being.
What are the implications of good office design on the overall growth of the organisation?
A well-designed office that incorporates ergonomic furniture can boost employee productivity, satisfaction, and overall morale. When employees are comfortable and their health is prioritised, they are more likely to be engaged and perform at their best. I believe that good office design reflects the organisation’s culture, values, and commitment to employee well-being, which in turn contributes to growth and success.
Is sustainability a big ask of customers today, and if so, how can this be addressed?
Yes, sustainability has become a significant concern for customers. Companies are increasingly seeking solutions that minimise environmental impact. As responsible solution providers, we can address this concern by using eco-friendly materials in our furniture, ensuring products are long-lasting, and employing sustainable manufacturing processes. By focusing on recyclability, reducing waste, and using energy-efficient production methods, we can help our customers align with their sustainability goals.
Is the sustainability imperative changing how furniture manufacturers operate?
The sustainability imperative is indeed reshaping the way furniture manufacturers operate. At Ergo Space, we are committed to adopting sustainable practices throughout our value chain, from sourcing eco-friendly materials to ensuring that our designs and manufacturing processes are energy-efficient. Manufacturers must also consider the lifecycle impact of the furniture they offer, from production to disposal, ensuring long-term sustainability for their products and the environment.
What will be the impact of recently announced QCOs (about fittings, laminates, panels, etc.) on the procurement, design, and production of furniture?
The recently announced Quality Control Orders (QCOs) for items like fittings, laminates, and panels will elevate industry standards for procurement, design, and production. We welcome these quality requirements as they align with our commitment to producing ergonomic, durable, and high-quality office furniture solutions. The impact will likely result in higher costs of raw materials and tighter controls on supply chains, but it also ensures greater reliability and consistency in the final products.
How is the industry expected to respond to these quality requirements?
The industry is expected to modernise its processes to meet the new QCO (Quality Control Orders) standards by investing in more rigorous quality control measures and adopting the latest manufacturing technologies. At Ergo Space, we are already well-positioned to comply with these quality standards, ensuring that our ergonomic office furniture meets and exceeds both local and international requirements.
What are the key technologies, skills, and services that the industry must invest in to deliver world-class solutions?
To deliver world-class solutions, the industry must invest in advanced technologies like automation, smart manufacturing, and 3D design software. In particular, the ability to create ergonomic furniture that supports health and productivity will require continuous investment in research and development. As an industry, we must focus on integrating cutting-edge manufacturing technologies and enhancing design capabilities to offer the highest quality ergonomic office furniture solutions.
Is the availability of skilled manpower a hurdle in the growth of the furniture industry?
Yes, the availability of skilled manpower is a challenge for the furniture industry, particularly in specialised areas like ergonomic design and sustainable manufacturing. To address this, the industry must collaborate with educational and training institutions to develop specific programs focused on furniture design, ergonomics, and advanced manufacturing techniques.
At our end, we have focused on developing a skilled workforce to meet the demand for high-quality ergonomic office furniture and are actively working to expand training and knowledge sharing across the sector.
How can the skills issue be addressed, so that organisations can de-risk themselves?
To overcome the challenge of skilled manpower, the industry must invest in training and development at all levels, from design to manufacturing. By establishing partnerships with educational institutions, offering skill enhancement programs, and introducing apprenticeships, companies can bridge the talent gap and ensure they have access to the expertise needed.
I believe that it has become critical to encourage an attitude towards skill development if the Indian furniture industry has to stay relevant in a globally connected marketplace.